CALL TOLL FREE 1.800.765.1690        316 WEST FIFTH STREET       WATERLOO IOWA 50701
 
FTP Transfers

FTP Instructions for transferring files.

(Pioneer's system usually will not accept e-mails with attachments larger than 5 MB)

IMPORTANT - Please collect all files (including documents, fonts, images/clipart) and place all in a folder and DROP STUFF or ZIP the folder before placing on the Pioneer FTP site.

  • Using a specific FTP client or program (ie FETCH, CUTEFTP, etc.) type in the following:
      HOST: ftp.thepioneergroup.com
      USER NAME: pioneerftp
      PASSWORD: Please call Pioneer for your company password

    OR... PC users can log on through your browser (Internet Explorer, Netscape, etc.) by typing in the location window:

      ftp://ftp.thepioneergroup.com (sorry - this will not work for MAC users)

    You will then get the prompt for User Name and Password. Type in:
      USER NAME: pioneerftp
      PASSWORD: Please call Pioneer for your company password


Simply locate your Personal Folder (if we have previously set up a folder for your business) and double-click it, or if you have not been assigned a company folder by Pioneer, use the "INCOMING" folder. You can then drag-and-drop your "stuffed" files into that location. After uploading, please call us at 319-234-8969 or e-mail your sales rep or customer service person and let us know the exact name of the file and where you place it. Also, fax a hard copy proof to us (fax 319-234-8518) or e-mail a PDF proof along with your work order.

 
 
A DIVISION OF THE PIONEER GROUP